Very very poor with regards to handling complaints from parents. Members of staff bullying pupils and heads of year even swearing at pupils in English classes and using threatening behaviour against them.
Also if parents complain, suddenly pupils reports will totally switch from shining reports to requires immediate attention etc ?? With all others areas still outstanding ??
If you are to complain about teachers through reception the complaint is passed to the individual your complaint is about rather than the head or someone neutral even if you’ve requested , so you get the individual your complaining about trying to contact you ?
In my opinion the best thing to do is contact offstead regarding any issues which we will be doing going forward.
There are also the smaller things like miscommunication and errors in emails sent to parents, plus’s missing information from reports and uniform don’t get me started, as certain sizes never available but teachers expecting students to have the correct uniform but with no way of getting it what a joke it’s just not good enough.
Horrible teachers, most can’t handle children so would not teach us anything and very very few could handle and or deal with peoples mental health and disability’s, did not take bullying seriously and would sweep it under the rug and say “ignore it they’re just having a laugh”
Never even received a reply to a complaint! Shockingly incompetent and totally unprofessional. If they can ignore parents then what are they like with the poor kids!
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Also if parents complain, suddenly pupils reports will totally switch from shining reports to requires immediate attention etc ?? With all others areas still outstanding ??
If you are to complain about teachers through reception the complaint is passed to the individual your complaint is about rather than the head or someone neutral even if you’ve requested , so you get the individual your complaining about trying to contact you ?
In my opinion the best thing to do is contact offstead regarding any issues which we will be doing going forward.
There are also the smaller things like miscommunication and errors in emails sent to parents, plus’s missing information from reports and uniform don’t get me started, as certain sizes never available but teachers expecting students to have the correct uniform but with no way of getting it what a joke it’s just not good enough.
Would not recommend this school.