Sparklers Nursery

If you are looking for a cheap nursery for your child to attend, then Sparklers is good for that purpose. There is a car park at the front and back of the nursery for parents to park, a nice playground for the kids to play and my son has made a lot of friends with the other children that attends the nursery and enjoys himself.

My gripe with Sparklers is the lack of professionalism from some of the staff. My wife was unable collect our son one day, so she asked me do it, it was my first time picking him up. When I asked for my child the teacher that answered the door asked me who I am but when I told her that I am the father she did not believe me, I politely told her that I know the password that I arranged with the mother to give Sparklers to prove who I am but she did not know the password herself, luckily one of the other teachers recognised me from when she saw me with my child out in public, so she told the other teacher that its ok to let me take him, I found this disturbing as prior to my son joining Sparklers nursery my wife and I have filled out a form stating who we are and attached a picture of us and gave it to Sparklers so that they can use it to identify us. Also on a number of occasions my son has come home with sand in his hair and whenever we ask the teachers why this keeps happening they say that all of the kids was throwing the sand at each other so as a result sand got on my son hair; this is unacceptable as he has really tight curly hair and it is really difficult to take the sand out of it and this has happened a number of times and each time they say the same excuse, surely the teachers could of kept a closer eye on the kids when they play in the sand to prevent this from happening instead of continuously explaining to us why this happening with the same excuse with no resolution. There were also times when my son stooled himself in their care and they packed his underpants in a plastic bag and put it in his rucksack with the stool still in it. They did not stop doing this until my wife spoke to the about this. The communication was also very poor, one day I went to pick up my child and he had paint all over his jumper; when I asked how did this happened and why wasn’t an apron provided or inform us (the parents) that we need to provide one she said in a patronising manner that it's just paint and all of the kids had paint put on them, I was absolutely gobsmacked and deeply disappointed to be spoken to in such a way and it made me feel a lack of confidence in the quality and competency of the staff that works there. You can view your child's progress on an app called tapestry however they don’t update it that often and whenever I ask the teachers about my child's progress, they give a very brief explanation. I do understand it’s the end of the day and they want to go home but if they updated tapestry more frequently or perhaps arrange to meet with me at a time better suited for them to explain the progress more thoroughly at a later date that would have been better, the only time I had a talk with them concerning the progress properly was when there was a parents evening over the phone and another occasion when I picked up my child and asked how he was doing, but that only happened once.



Graduation day was an utter shambles, when the head teacher was talking the kids kept on speaking over her and we couldn’t hear her, the teachers was trying to keep them quiet but struggled to consistently keep them quiet; also when they presented the certificates to the kids, they just handed it to them towards the end of the event on the stage crowded full of the children with no order without announcing their names, then the Head teacher announced to the parents that we can take pictures of our child, and a stampede of parents rushed near the stage and started shouting for their children so they can take a picture; it was totally out of control and the stage was quite high and it could of coursed the children to fall off the stage. The teacher that did not believe that I was the father of my child was giving out report cards to the parents, but she did not hand one to me or my wife. I am confident that she did that on purpose because we have written a complaint to their head office about their behaviour in the past and threaten to report them to offsted. I am so glad to not have any more dealings with Sparkles nursery and I would not recommend them to anyone.