Kozy Cottage Childcare Ltd

Awful nursery! rude staff, shout at children and will dismiss their feelings when they’re sad and tell them to stop crying. Witnessed staff members grabbing children by wrists and dragging them and even babies. Small spaces and not big enough for the children and were only allowed to play with one box of toys at a time. The children were bored still and staff had no control over them. All children seemed miserable just like the staff. After leaving and joining a new nursery and only been there for 4 weeks we have had 3 children join who have came from kozy cottage. This place needs shut down!!

My son has been at Kozy Cottage since a small baby, he is now in the oldest class there! He has grown in Kozy Cottage and the girls are just amazing with him. A massive part of his personality, his manners and his intelligence is purely thanks to this nursery and the staff! Management are just fabulous and are always so happy to help! I couldn’t be anymore grateful for them for the care and love they always give us!

This setting is the most unprofessional setting have ever came across, I was aware of their bad Ofsted reports and reviews before taking on employment but I went in with a positive mindset being a person who is able to stand up for what is right.
Overall the management in particular seem to be lacking of respect, empathy, compassion and understanding.
They’re rude, unprofessional and disrespectful. It’s a very regimental setting, practices are old and dated, telling children they should “stop” crying when they’re upset and invalidating their feeling, not much child initiated or spontaneous learning happens. I could never send my child into a settle this poor.

Without talking through professionally, I was sent an email - withdrawing my daughter from they books with immediate effect.

I was left with a full time job and no childcare as a keyworker this had a negative impact on my family especially for my daughter, who thinks it's something she done wrong.. I understand there was a misunderstanding with my son collecting her one day and I'm not allowed my phone at work but to receive an email was not professional at all....

You would get better child care leaving your kids to roam at the side of a busy road. Staff are all apprentices, owner and manager could not care less if you have a concern.