I've had two children go through the school. Neither was an angel, as children usually aren't, both had their share of silliness. The teachers, headteacher and all the staff were always fair, helpful and very supportive. As a parent, you never felt like you weren't welcome, your opinion was invalid or you're asking a stupid question. Everyone always worked with you and the children to achieve the best outcome possible.
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I can't recommend the school enough.