Ellesmere Children's Centre

I have had two children attend over a period of six years. What I love most is the diversity of the setting. The staff team have had the same people which says a lot in these times. They are stimulating and engaged in Children's learning and will give the opportunity to feed back their development but also what day they have had. I loved my daughter's graduation!! so much work goes into this and sharing their day with parents has been a joy. I want to thank the manager who works tirelessly to ensure that the service remains in a much needed community. They really ensure that parent's are involved and our voices heard. Thank you and keep doing what your doing!!

I had my child attend last year for a period of time and I have recently heard they are continuing with their financially shady behaviour. Something really off about this Nursery.

My child has loved being at this nursery. Every morning he cannot get there quick enough. It's clear to see how happy he is and the bonds the staff have with him. He runs to hug the staff when greeted by their friendly faces each morning. He has attended this setting since baby room all the way though to the pre-school and I've had no problems here. I feel at ease at work each day knowing that my child is well cared for, safe and happy. He comes home each day telling me what he has learnt/done and I absolutely love the fact that this nursery is so inclusive of children's cultural identity. I've never known any other nursery to teach a song about Martin Luther king and to explore Black History month in the child appropriate way that they do. I love hearing my son share what the discussions have been around this. This nursery definitely sets the foundations that I want embedded in my child.
I also have found play and stay sessions useful and the workshops that have been offered that I was able to attend. I felt so supported with starting the dreaded toilet training which I was so thankful to the staff for their help with this.

Excellent Children's centre for both my children. All staff are thorough and communicate really well with me about how my children are developing. I love seeing what they have made when they come home each day.
The manager has supported us as a family when we needed some help with gaining some additional support with my child's health needs.
I cant thank the centre enough for helping my children to thrive. It is also such an inclusive environment which is important to me and my family. It has been going for 28 years and has received outstanding from ofsted on 2 separate inspections and its clear to see why.

Removed my child from this setting after a safeguarding issue, They didn’t investigate an incident correctly or do the right thing for my child, when I questioned this they tried to shut me down/brush it under the carpet.
Management told many lies and then refused to continue to deal with my complaint. I have since reported them to Ofsted.

As a parent looking in you can see staff have to tiptoe around management because they are scared.

After removing my child from this setting I learnt that many parents have pulled their children out of this nursery for similar reasons, one parent advised me of a matter where police had to be called over a very scary safeguarding incident.

I don’t even want to give this nursery a 1* rating, how management treats people is disgusting.

AVOID!!!